Privacy Policy
A clear and simple guide to how we handle your details when you shop for pet food, treats, and accessories.
Document Status
Effective: January 2026
We are committed to keeping your personal details and pet profiles secure while you shop.
1. Information We Collect
When you visit our shop or place an order for pet supplies, we collect the basic details needed to fulfill your request. This typically includes your name, email address, delivery location, and optionally, details about your pet if you choose to participate in our tailored recommendations program.
We believe in collecting only what is strictly necessary to ensure your furry family members get their favorite food and toys on time.
Your details are used primarily to process your pet supply orders, notify you about delivery times, and assist you with customer support. If you have chosen to join our newsletter, we may occasionally send you updates about new healthy treats, seasonal pet care advice, or special offers available in the shop.
We do not use your information for automated decision-making or aggressive digital profiling. Our priority is simply keeping your pantry stocked.
2. How We Use It
You have the right to request access to the personal data we hold about you and your pets. If you need to correct any inaccurate details, update your delivery address, or wish for us to permanently delete your customer profile, you can request this at any time.
To exercise these rights, simply reach out to our team using the contact details provided below, and we will assist you promptly and cheerfully.
4. Your Rights
Contact Our Shop
If you have any questions about this privacy policy, how we handle your orders, or how we protect your pet's dietary profile, please don't hesitate to reach out to us.